Privacy policy

Effective Date: [To be specified]

Last Updated: [To be specified]

Take a K2K, S.L. ("Take a Chef", "TAC", "we", "our", or "us") operates the Take a Chef Marketplace and the Private Chef Manager (PCM), a SaaS platform that helps chefs manage their business. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services.

By using our Platform, including the Take a Chef marketplace and PCM tools, you agree to the practices described in this Privacy Policy.

1. Who We Are and What This Policy Covers

This Privacy Policy applies to data processed by Take a K2K, S.L., a Spanish company, in connection with:

  • Take a Chef Marketplace – connecting clients with personal chefs for private dining experiences.
  • Private Chef Manager (PCM) – a chef-facing service to manage bookings across multiple channels, including third-party integrations.

We act as a data controller under the GDPR and a business under the CCPA.

2. What Personal Data We Collect

We collect data in three main ways:

2.1. Data You Provide

  • Account Details: Name, email, phone number (including mobile for SMS/WhatsApp notifications), password, and location.
  • Chef Profiles: Bio, images, menus, pricing, availability, experience, and payment info.
  • Bookings: Event date, location, dietary preferences, guest count, and special requests.
  • Messages & Support: Communications via our Platform and customer service interactions.
  • Payment Information: Chef payout details and client payment data (processed via third parties).

2.2. Data Collected Automatically

  • Device & Log Data: IP address, browser, device identifiers, OS, and access logs.
  • Usage Data: Page views, time on page, search queries, clicks, etc.

Note: For cookies and tracking technologies, refer to our third-party cookie manager's policy (e.g., Cookiebot).

2.3. Data from Third Parties

  • Platform Integrations: When you connect with services like Airbnb or Booking.com, we may receive availability, pricing, and reviews.
  • Marketing Partners: Analytics from ad networks or social media.
  • Identity Verification: To prevent fraud, we may collect data from trusted third-party services.

3. How We Use Your Data

We use personal data for the following purposes and legal bases:

Purpose

Legal Basis

Providing services via TAC and PCM

Contract (GDPR Art. 6(1)(b))

Managing chef-client bookings

Contract (GDPR Art. 6(1)(b))

Creating & promoting chef profiles

Legitimate interest (Art. 6(1)(f))

Sharing profiles with partners

Consent or legitimate interest

Processing payments

Contract / Legal obligation

Improving services and support

Legitimate interest

Marketing and promotions

Consent

Fraud prevention and compliance

Legal obligation

Creating and maintaining personalized chef websites

Consent (GDPR Art. 6(1)(a))

Transactional and marketing notifications via SMS/WhatsApp

Contract (GDPR Art. 6(1)(b))

3.1 Profile Visibility for Partnerships

With your consent, we may share chef profiles on major platforms (Airbnb, Booking.com, etc.). For smaller partners, profiles may appear by default, with opt-out available.

You can manage profile-sharing preferences in Account Settings or by contacting us (see Section 9).

4. How We Share Your Data

We do not sell personal data. We may share your data as follows:

Recipient

Purpose

Partner Platforms

Display chef profiles, sync bookings (with consent)

Clients (for chefs)

Share booking details

Payment Providers

Secure payment processing

Service Providers

Hosting, analytics, support tools

Legal Authorities

Where required by law (e.g., fraud, tax)

Website Hosting Providers

To create and maintain personalized chef websites on external domains

SMS/WhatsApp Providers

For sending transactional notifications (booking confirmations, updates, etc.)

5. Data Retention

Type of Data

Retention Period

Active Accounts

As long as the account is active

Chef Profiles (after deactivation)

Up to 12 months (for SEO, credibility)

Marketing Content

Retained indefinitely, unless removal is requested

Transaction Data

Retained for 6 years (legal/tax)

Inactive Accounts

Deleted or anonymized after 2 years

You may request deletion via Account Settings or by contacting us (Section 9).

6. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, your rights may include:

Right

GDPR

CCPA

Access personal data

✅

✅

Correct data

✅

✅

Delete data

✅

✅ (some limits)

Opt-out of marketing

✅

✅

Object to processing

✅

❌

Data portability

✅

❌

Opt-out of data sale

❌ (not applicable)

✅

To exercise your rights, email [email protected].

7. Data Security

We implement industry-standard measures, including:

  • SSL/TLS encryption
  • Access controls
  • Routine security audits

8. International Data Transfers

If you're outside the EU, your data may be transferred to Spain or the U.S. We use Standard Contractual Clauses (SCCs) for GDPR compliance.

9. Contact Us

For any privacy-related questions or requests:

  • Email: [email protected]
  • Mail: Take a K2K, S.L., Calle Valcarlos 36, 3º B, 28050 Madrid, Spain
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