Frequently asked questions

There's no place for doubts at your dinner table.


We offer a new way of experiencing the dining scene by allowing you to enjoy a personalised gastronomic experience with a private chef in the comfort of your home, anywhere in the world. Our vision has always been to allow the best culinarians to flourish outside the walls of a restaurant by giving them the opportunity to share their talent with the world.
Take a Chef allows you to enjoy the experience of having a private chef anywhere in the world. As a guest, you simply fill in the details of your event, and the best four local chefs interested will respond with a personalised menu and budget for you. Once you decide on a candidate based on their chef profile, menu proposal, and conversation, you can reserve the experience. The chef will handle everything else, and Take a Chef will send the payment to them 48 working hours after the service.
Our team is made up of a diverse group of passionate food enthusiasts from over 15 different countries! From concierges and chefs to technology experts, we all share one thing in common: a drive to revolutionise the dining scene.
You can contact us via email at [email protected], by mobile or WhatsApp at +1 (844) 905-1243, or directly through our chat box. We'll be more than happy to help you!

Chef area

No, you don't! At Take a Chef, you are welcome to sign up and offer your services as a private chef free of charge. We only earn a commission on each confirmed booking.
Anyone with academic training and significant professional experience as a chef can offer their services. Our goal is to provide a diverse selection of chef profiles, ensuring that each guest can find the ideal candidate and menu to meet their specific needs and cravings.
To start receiving requests from potential guests, you must have a complete profile, including a profile picture, bio, and food gallery. Once the Take a Chef team approves it, you will receive requests in your area. By responding to each request with your menu suggestion, you allow guests to book you as their chef. After you deliver your service, we will transfer your payment via bank transfer within 48 working hours. Then you can move on to the next one!

We recommend that you be as quick as possible! Time is key here because each guest will only receive a maximum of four proposals per request. Also, remember that the platform prioritises chefs with higher and faster response rates.

Now, what happens if you need to cancel a proposal you previously sent over? Well, act quickly! If your guest has not confirmed a booking, you can easily cancel your proposal. Once your guest has booked, it is no longer possible to cancel the booking except for a cause of force majeure.

You, as the chef, set the price of the experience. We paved the way for you to obtain new clients, but it is up to you to position your services in the best way possible, determine the value of your experience, and charge accordingly.

The total price should include:

  • Menu design
  • Transportation
  • Ingredients
  • Preparations and Table Service
  • Cleanup

If your guests want additional treats (drinks, service staff, silverware, etc.), they should be charged separately as "additional services."

The service must include:

  • Menu Design
  • Purchase of raw materials. The cost for ingredients is not included, as customers will provide immediate reimbursement for these costs.
  • Preparation of the dishes at the diner's home (it can include preparing a mise en place for menus that require long preparations).
  • Table service.
  • Cleanup

If the client requests any additional services (drinks, extra waitstaff, tableware, etc.), these will be invoiced separately, with the cost added to the total price.

All communication prior to the experience must remain on the website. That way, there will be a record of the messages exchanged in case any incidents arise. Once the reservation is confirmed, contact information will be exchanged to finalise any remaining details. However, we recommend that you keep using the website to maintain said record.
All communications should remain within the platform before a service is confirmed, in accordance with Take a Chef's terms and conditions. Failure to comply with this requirement may result in suspension or deactivation of your account.
Guest ratings are a key part of Take a Chef! After each experience, your guests will receive a survey to assess your private chef service. They will evaluate the quality of your food, explanation of the dishes, cleanup, and interpersonal skills. Positive ratings will increase confidence for potential guests, which is crucial for the performance of your profile. Our algorithm will support you in this.
We take our responsibility towards our mutual guests very seriously. At Take a Chef, we base our values on the mutual confidence between customers and chefs. That's why we provide communication tools for both parties. We understand if something unexpected happens, but please always communicate it beforehand. If you, as a chef, fail to deliver a service without a cause of force majeure, your account will be permanently deactivated.
All our chefs should comply with their local tax regulations. Please consult your financial adviser for any tax obligations applicable to you.

Guest area

Take a Chef offers chefs with diverse backgrounds, experiences, specialities, and services. With over 40,000 chefs to choose from, there's someone for every taste. Based on each chef's profile and conversation, you decide who your perfect match is.
Enjoy an unforgettable culinary experience without leaving the comfort of your home! Whether it's a dinner with friends, a romantic night in, or a family reunion, this experience is guaranteed to exceed your expectations. Win the title of "the best host" while getting pampered and enjoying the night. Shopping, cooking, setting the table, and cleaning up afterwards are all taken care of for you.
  • Menu design
  • Transportation
  • Ingredient cost
  • Ingredients
  • Preparations and table service
  • Cleanup

Any additional service (drinks, service staff, tableware) will be billed separately.

  • Menu design
  • Sourcing of ingredients
  • Preparation of the dishes at the diner's home (it can include preparing a mise en place for menus that require long preparations).
  • Table service
  • Cleanup

The cost of ingredients and any additional services (such as drinks, extra waitstaff, tableware, etc.) will be invoiced separately.

As soon as you land on our site, you'll see a big "begin" button. Clicking this starts your journey to customise your Private Chef experience. We'll ask for details about your event, like location, date, and food preferences. After you give us this info, local chefs will offer you menus that match your needs. Remember, you can tweak things with your chef anytime! Once you pick your favourite chef, just relax and look forward to the event.

Just so you know, we will share your contact information with the chef once you confirm a booking, allowing you both to stay in touch. Meanwhile, we will hold the payment to the chef until the experience is over to protect you from any last-minute cancellations or misunderstandings.

You will have access to the profiles of all the chefs interested in serving you. You are welcome to browse their biographies, culinary photo galleries, and, of course, reviews from previous guests. Use this information to choose the right chef for you. It's hard to think of a better judge for what you crave than yourself!
Of course you can! You are welcome to have an internal chat with each of your prospective chefs. Feel free to ask as many questions as you need.
In the unlikely event that this happens, please don't worry! We will either provide you with a full refund or assist you in finding a new chef and a similar menu to your original request, based on your preferences. For more detailed information, please refer to our cancellation policy.
Customer reviews are crucial for Take a Chef as they provide objective feedback from our guests about the chef. Reviews also assist future customers in selecting the most suitable chef for their event. The day after the experience, the customer will receive a feedback survey to evaluate the chef. All reviews will be made public to help the chef showcase their talent and improve their skills.

Cancellation Policy

Cancellations must be notified in writing to all parties involved (via Take a Chef internal messaging between chefs and clients) and to the Take a Chef concierge team at [email protected]

When the diner decides to cancel a reservation, the following scenarios may apply:

  • Reservations cancelled up to 30 days before the time of the reservation: the entire value of the reservation will be refunded*
  • Reservations cancelled between 8 and 29 days before the reservation: the diner can choose between receiving a 50% refund of the value of the reservation* OR rescheduling the reservation with the same chef within the following 90 days.
  • Reservations cancelled less than 7 days before the scheduled date: no refund applies*

Refunds may take 3-5 working days to process after the cancellation notice. The same conditions will apply to the gift packs (experience, temptation, and exclusive) offered in the "gift gastronomic experience" section. If you have any questions or if you need additional information, please do not hesitate to contact us at [email protected]

As a chef on our platform, you must fulfil your commitments to the guests who reserved your menu proposal. We advise against cancelling any reservations you have previously accepted, as it can cause great inconvenience to diners and affect our credibility.

If you have no choice but to cancel a reservation, the following penalties may apply:

  • Your ranking on the platform will be negatively affected, meaning you might receive fewer service requests.
  • There will be a 20% penalty on the next reservation.
  • Your calendar will not be available for the date of the cancelled reservation.
  • You are subject to suspension from Take a Chef if you cancel more than 2 reservations in a six-month period.

In any case, please inform the diner and our concierge team at [email protected] as soon as possible about the cancellation.

If a diner cancels their confirmed reservation, you will be entitled to receive one of the following compensations:

  • Reservations cancelled up to 30 days before the scheduled date: The chef will not be entitled to compensation.
  • Reservations cancelled between 8 and 29 days before the reservation: Depending on the diner's decision, the reservation will be rescheduled within the next 90 days, OR the chef will be compensated 50% of the total amount to be received.
  • Reservations cancelled less than 7 days before the time of the reservation: The chef will be compensated 100% of the total amount to be received.
In the rare event that this occurs, please don't worry! We will provide you with a full refund or assist you in finding a new chef and menu similar to your original request if you prefer. You can also request a coupon with no expiration date to enjoy another event with Take a Chef at any destination. Please note that processing a reimbursement may take 3-5 working days.

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